FlyerTalk Forums - View Single Post - Avis is screwing customers on this <75 miles fuel charge
Old Nov 29, 2009 | 10:36 pm
  #57  
bkafrick
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Originally Posted by deelmakur
I have my own EZPass. I was unaware the one in the Avis car had been activated. They are supposed to be off when you get the car. When I called your famous Customer Service, they told me (Prepaid Tolls) it was a separate, Non affiliated company, and gave me a toll free number.
This is incorrect. AVIS doesnt turn the EZPass on or off depending on your vehicle. You do not have to request them to turn it on, nor do they turn it off upon request. They are always active.

There are no switches on the EZPass Transponder. The only way for them to actually shut down the Transponder would be to de-register it with the Toll Agency it was originally registered with. That's not going to happen with each and every rental.
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