Originally Posted by
deelmakur
It's more wise guy stuff, like pre-installed EZ Pass units, which triple the actual toll. Non existent customer service, I am told, has been outsourced, which figures. They will eventually attract a nice juicy class action, so keep track. You will get it back in spades, and the morons who run the place will simply sit there, not understanding how they caused it. Welcome to business in this country, circa 2009.
Huh??
When I had my 75-mile fuel service charge applied despite my filling the tank(
as I reported in post #34 of this thread), I found Avis Customer Support very pleasant to deal with and with no unintelligible accents. Once I faxed in my rental agreement and receipt, the charges, including taxes, were quickly reversed with no hassles.
By the way, you don't have to use the EZ Pass unit if you don't want to.
