I do feel for the paxs who have not been able to get a proper service from the Indian call centre but to assume that Indians do not speak or understand proper English OR provide a bad service OR are unfimiliar with the various international cuisines is an OVERSTATEMENT.
Be rational & considerate before branding 1.3 Billion people in a single category.
Safe Flying
EGT
P.S: I do hope you find my English ok.