Join Date: Oct 2008
Location: Portland, OR
Programs: Star Alliance, One World, Skyteam, BR, GA, EK, VX, SPG, Marriott, Hyatt, Hilton, IC
Posts: 4,065
I would have to agree.. The Indian Call Center is rather mediocre.. Every time I talk to them is like they're going through their guidebooks on how to do things tying me up with my precious time..
At least with the Indian call center, give them clues to do their job not just refer them to the guidebook for solutions.. hence straight "textbook" answers...