In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
I'm glad to hear you had a good experience. If you have time, how about writing an email/letter or making a phone call to the Area Manager or Group Rental Manager? I'm sure the branch would really appreciate the gesture and it would be good motivation for them to keep working hard.