Originally Posted by
RealHJ
The solution to this was easy: drop delta.com and change delta.com --> nwa.com, including, of course, the booking system.
But, of course the powers that be at Delta chose not to go the obvious route, as that would (gasp!) result in a better level of service to customers, whom Delta has worked so hard to lower and continually lower the expectations of.
Unfortunately, nwa.com has been dultafied. I am seeing only super high awards for intl. BE class awards. No choices to select from.... awards to Europe and Asia at 185k each way! No middle choice options at all.
Wasn't that "high" award supposed to open up inventory that included the last seat on the flight????