Originally Posted by
STBCypriot
So why doesn't DL just shut it down and put it back up when and if they ever fix it?
While I can't speak to international redemptions and I am aware (as are we all) that there are bugs in the system, it does work well enough for domestic redemptions that I've been able to redeem dozens of awards with relative ease over the past year. Given the choice between a system that functions "well enough" for domestic redemptions and not having one at all until it is perfectly functional, I'd take the former.