FlyerTalk Forums - View Single Post - Hall of Shame - Worst SPG experiences (Where would you not stay again?)
Old Nov 8, 2009, 11:32 pm
  #101  
ldsant
In memoriam
 
Join Date: Mar 2000
Location: Seattle WA
Programs: Kimpton IC, Hyatt Diamond, Gold Marriott, Lifetime Platinum Starwood
Posts: 8,665
Originally Posted by MSPeconomist
It's the Westin Michigan Avenue, located at about 801 North Michigan Avenue.
Wow - this is one of my favorite hotels in the chain. The front desk clerk Yvonne is amazing. The rooms are lovely and the location can't be beat!

I think that my worst hotels are as follows:

Reston
Westin Arlington Gateway
Prince des Galles (although amazing location!)

It all comes down to customer service for me. Everybody has a bed; it's only the customer service that makes the difference.
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