Originally Posted by
KathyWdrf
That's your opinion. I stay at various chains -- HHonors, PC, SPG and occasionally others -- and HHonors still offers what I want. Everyone is different.
As for "respect for loyal customers," I don't expect that from a large corporation. My bit about "I love large faceless corporations and they cherish me in return -- sometimes
" is a JOKE -- I'm lampooning people who have unrealistic expectations of large, impersonal entities.
ok....before this gets out of hand, let me put in my two cents worth....i feel hilton is raising their redemption & property categories at a very bad time....i have been diamond for 3 years & have had a lot of good stays at hilton....i love the free breakfast & lounge access....i even managed to get a reward stay for new year's eve at times square, when the property was completely sold out....
having said that, here are my reasons for moving away from hilton:
1. there are no hilton hotels in my country currently (india)....one is supposed to open in delhi later this year but that doesn't help me since i live in delhi)....
2. i have noticed a steady decline in the service i used to receive as a diamond earlier....
3. raising redemption levels in this economy makes no sense to me (i have never been able to figure out why the hyde park hilton in london is a category 6....i have stayed at that property for as little as £69 a night & with the increase in redemption levels i will need 50k points to redeem a night there)....
4. i was not offered the free night & the reason i was given was complete nonsense....
this does not mean that i will completely stop staying at hilton hotels....the hilton singapore & the london hilton metropole are 2 of my favourite hilton properties & i will continue to stay there whenever i am in those cities....but i will not push for diamond status anymore (i will requalify for diamond next year but it will be my last)....
i travel over 150 nights a year & have top status with spg, hilton & taj....i recently got a status match to priority club (hyatt & marriott won't work for me as they don't have enough properties in the places i'm usually traveling to)....i will now start to move most of my hilton stays to either spg or pc....
i guess i agree with kathy, 'everyone is different'....but the reasons i gave above are the cause why hilton will lose out on 60-70 nights a year from me (not that it will make too much of a difference to them)....