Originally Posted by
morewinenow
Spoke to EK customer services in London and again in KL, both tried to get a cheaper costing but could not, They both said the same thing that only flex can be bought from KL, and that's the way it is.
Also spoke to the Skywards Gold desk, who for once were not helpful at all, same story and basically said the fares EK were competitive with other carriers on that route, so tough! Tried to tell them they were way more expensive that Etiad or Qatar, even with a internal UK flights.
So will book with another carrier and also prob change the next two return fights as well, as EK are way above price wise. With the new changes to Skywards coming in, not that bothered now of keeping my tier level up. They really were not in the slightest bit interested that I would take my business elsewhere, so much for being a elite Gold member which I was referred to on the last 4 flights, whatever that is.
And they have changed my seat selection 3 times on my next return flight for no reason.....
KLM came out at just over £2,000 with better flight times as well. Have not had a chance to go to a travelagent, as suggested as the flight needed to be booked by today, and I'm not currently in KL
Thanks to everyone's input!
EK seem to have started a new strategy of making their customers switch to other airlines.