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Old Nov 5, 2009 | 9:48 am
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RichMSN
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Originally Posted by jeff30189
Wow, interesting. When did they start upgrading award tickets? That wasnt supposed to start until 2010.

I've flown on DL and NW metal on award tickets in the past 6 months, and each time asked (in vain) about upgrades only to be flatly told that my tickets were not eligible.
Beats me. I didn't approach anyone. What seriously surprised me was the companion upgrade on the award ticket. That's never been automagic like it was on this trip.
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