FlyerTalk Forums - View Single Post - How to handle a "denied boarding" on a DONE4?
Old Nov 3, 2009 | 12:24 am
  #25  
chilledflyer
 
Join Date: Dec 2004
Location: London, UK
Programs: BA Gold / O6 Diamond
Posts: 149
Originally Posted by ACN Consultant
So I finally talked to AA RTW desk. They confirmed that their ticketing department had not re-issued the ticket...no explanation offered as to why that didn't happen.
Funny you mentioned this as my MAD-DME leg had not been re-issued by the ticketing department last month. Interestingly, boarding pass for MAD-DME was issued but with no ticket number printed on it (no-one had picked up on it but me!) RTW Desk were apologetic but no explanation were offered either. Luckily I was connecting from JNB so I had time to ring AA RTW Desk to get the ticket reissued before my flight.
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