<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by michaelo:
Hi,
we just stayed a week at the Marriott Hotel, Mallorca (5* category). Doesn't meet expectations ! The walls between the rooms were not "sound-proof". Meaning you could easily here your neighbour snoring and talking. Seems to be a known problem and their currently try to improve the situation in a few rooms (to be rolled out to whole hotel, if effective).
Service can be improved (e.g. help with baggage was offered, but no one turned actually up; queues at breakfeast due to a too small restaurant area; no one of the Marriott employees bothered to say Hello in the aisle ... )
Compared to the 5* Westin in Marbella, it really was only 3-4*.
</font>
There are 2 Mallorca properties. Also, you did not mean to say the Marriott in Marbella, did you, as you compared it to the Westin Marbella??