Originally Posted by
lokijuh
Never had the problem with oneworld, but have twice with star.
Wouldn't it be grand if the "alliances" had an alliance wide 24hr ticket problem resolution desks (for alliance marketed products such as xONEx's) that airport staff could contact, to resolve these issues - they seem to happen more frequently than one would expect.
When I had a problem with *A the SK staff was very happy to just take over a UA issued ticket and re-issue it. I then actually ended up having it re-issued by LH.