FlyerTalk Forums - View Single Post - Consolidated "Points Devaluation" thread
View Single Post
Old Oct 28, 2009 | 3:47 pm
  #211  
777 global mile hound
Ambassador: World of Hyatt
10 Countries Visited
20 Countries Visited
30 Countries Visited
25 Years on Site
 
Join Date: Apr 2000
Location: San Diego,CA
Posts: 11,212
Started canceling HH reservations today and cutting revenue nights off upcoming Hilton reservations
I regret doing this to certain hotels who have been so good to me over the years.
It could end up hurting some of the folks that I care about at the hotels
However I can not subsidize Blackstones mistakes with the bad timing of their purchase of Hilton.
It seems to me they have to find alternative revenue channels rather then canabilize the value proposistion of the program
At the end of the day it looks like its payback time for HH members
Members are picking up the tab for the increased award availability for standard rooms and Blackstones very bad timing with the purchase of Hilton Hotels

If I were running Hilton HHonors I would make a vow to continue honoring the current award chart for all those members who continue to earn Diamond status.It would be an impressive bargaining chip to insure loyalty amongst the most dedicated customers.
Unfortunately I think we are probably dealing with a regime that doesn't understand the drivers of short or long term loyalty.
Just an easier way out to try and reduce/service debt which in their case looks like a bottomless pit.
How do you spell 20 biliion?

It looks like the bill has finally come in at the expense of HHonors members

Last edited by 777 global mile hound; Oct 28, 2009 at 8:31 pm
777 global mile hound is offline