Originally Posted by
Platcomike
My last EUA happened on Monday. The return leg is not upgraded yet, although there are plenty of seats and I should be among the first as a Plat on a Q fare.
There is lots of maintenance and conversion going on with the computers right now and perhaps they needed the processing power usually used by EUA to make the changes needed to convert from Sky to Star.
I called the Elite desk where the agent gave me the normal 'the system will take of it' but when I pointed out that a few flyers are noticing the lack of EUA and my flight at T30 is only at 2/20, she put me on hold, spoke with a supervisor and immediately gave me the upgrade. Yes, it is a mess but eventually it should all work out at some point. Good luck all!