I am rather new to this -- having just made Marriott Plat. and found this site -- belonged to all the membership programs, but never paid much attetion to 'elite' status before -- now much more educated (thanks all).

Anyway I wonder why I see Starwood rep answering questions, and the same it true for Hilton, but not so for Marriott. Have I missed it -- is there a Marriott rep available that I have just missed -- or do they ignore this venue for customer service?

As I said I am rather new to this venue, and may have missed such a thing, but I thought I would ask since I have not seen such, and a search does not turn up anything.