Originally Posted by
halothane
Upgraded rooms are not a defined benefit with the program except for the 4 confirmed suite upgrades that diamonds receive. Some hotels will allow upgrades on award stays and some will not. I would call the hotel or see if they have a facebook or twitter site.
Halothane
Not really true - as a diamond OP should get the best available room excluding suites (this may be the mountain view king that the OP already has). This applies equally to paid and award/FFN stays. In addition, all other diamond benefits apply to award stays including diamond amenity, club access, breakfast, etc.