Here comes some follow up to the problems regarding getting LX miles posted to OZ. Found a wonderful Asiana Club agent who arranged for manual posting from scanned documents to my wife’s account.
OZ agent also took her time to investigating why miles didn’t post automatically –she found out that those miles “got stuck” somewhere in the M&M computer system. All worked out well until a system upgrade was made to M&M somewhere in the beginning of 2009. This bug has been found but it is up to M&M to fix it and therefore she could not tell when it will work as normal again.