Originally Posted by
slidergirl
I tried to pull up one of my itineraries on delta.com last night, and again this morning. I'm getting this message:
System Unavailable We're sorry but this service is not available at this time. Please try again later.
A real pain!
Add: this happens when trying to use the quick tab "Itineraries & Check-in" tab on the Home page. If I go into the "Traveling and Check-in" tab and click "Itineraries & Check-in" from the pull-down menu, my itinerary summary shows up. BUT, if I click on "Details" to get the entire itinerary, I get that same "Sorry" message.
This sure seems an important bug...
+1
This problem just cropped up for my last 3 itins! ...!? I've never run into this problem before. Calling DL online support is worthless, as is Premier Services. I get the usual "Everything looks good on our end, i.e. itin shows up fine...don't know why you can't see your itin (but I'm too indifferent to really figure out why)...no, we can't check you in over the phone...try back later..." Worthless.
Here's what I'm seeing:
Use case 1) Do Login | Go to Itineraries and Check In Tab | Select itin from list | Click Go --> "System Unavailable We're sorry but this service is not available at this time. Please try again later." I also noticed that in the Itin Search frame, First Name is blank, Last Name contains my Sky Miles Number (huh?), Confirmation # is blank.
Use case 2) 1) Do Login | Go to Itineraries and Check In Tab | Select 'See Summary List' | Voila! Itins appear | Select 'Trip Details' of an itin --> "System Unavailable We're sorry but this service is not available at this time. Please try again later." I also noticed that in the Itin Search frame, First Name is blank, Last Name contains my Sky Miles Number (huh?), Confirmation # is blank.
Hope this helps.