Problem with FFN Credit Posting
I completed two stays (separated by a 24 hour period) at the Hyatt Harborside in Boston about a week ago.
The stay credit and air miles were properly credited to my Gold Passport account, about 3 days after my stay.
However, a week after the second stay, and I still did not receive a FFN credit.
I called the Gold Passport line today, and they told me that my first stay was not registering as paid by Mastercard in the computer. They asked me to fax in my folio for that stay, showing that I did in fact pay by Mastercard, which I have done.
I was told their computers update the FFN credit every Wednesday and Sunday, so hopefully I'll be credited with the FFN credit on Wednesday.
Anyways, a heads up for those of you who may be waiting for an overdue FFN credit.
[This message has been edited by OfficeGlenn (edited 11-11-2002).]