FlyerTalk Forums - View Single Post - Points deducted 1 year 8 months after my stay
Old Sep 30, 2009, 8:41 am
  #35  
davidhii
 
Join Date: Jan 2008
Posts: 55
Originally Posted by GUWonder
For relative ease of resolution I hope that the hotel is still PC affiliated. I have seen the following kind of thing happen: the hotel left a brand whose loyalty program points were used to pay for a hotel stay but then the hotel double dips at new and higher point costs just weeks before the hotel formally exited its loyalty program affiliation. Some Scandic hotels did this with Hilton HHonors and Hilton HHonors was completely useless in trying to fix the mess, while Scandic would point the finger at Hilton.
Good thing the hotel is still in PC. I think its a genuine mistake for reversing the charge in 2007. Looks like even hotel bills are important to keep for years - at least as a backup to credit card bills.
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