Charlville

My wife and I were on our way back to the UK on this flight via Washington.

During taxi to the terminal the plan stopped very sharply, this caused items to be thrown around the cabin along with making passengers quite uncomfortable.

We were sitting in first class and were wearing the lap and shoulder belts, the heavy stop resulted in my wife sustaining some damage to her neck which is getting somewhat worse.

I wondered if anyone has any idea what happened to cause the plane to brake so heavily, as there was no explanation or apology from the flight deck or crew?

We reported the incident in the lounge at IAD and on the United website and we are now awaiting a response.