FlyerTalk Forums - View Single Post - Feedback to Marriott about the cutbacks
View Single Post
Old Sep 26, 2009 | 11:11 am
  #28  
Global_Hi_Flyer
10 Countries Visited
20 Countries Visited
30 Countries Visited
15 Years on Site
 
Join Date: Aug 2006
Location: DCA / WAS
Programs: DL 2+ million/PM, YX, Marriott Plt, *wood gold, HHonors, CO Plt, UA, AA EXP, WN, AGR
Posts: 9,386
Originally Posted by TrojanHorse
I'm in a similar situation except its not the Westin its the Gateway Sheraton LAX. Like you, I swore up and down by the Renaissance. It was my #1 choice for a hotel in the south bay/LAX area.

the lounge cutbacks though were enough for me to abandon them completely. It is where they had a competitve adv over every other property. When I combined that with the usual jr. suite upgrade, the availability of free parking on the street nearby, the great staff. it was a no brainer.

Now I get the suites at the Sheraton as well, a good staff thats a hair below the Renaissance but not enough to really make a difference, and parking is not quite as available.. but it can be had if I'm on a personal trip with a bit of a walk. However the CL is what I really enjoy and they still have it open 7 days a week at the Sheraton and stock it pretty well. the rates I get at the sheraton have always beat the rates at the marriott by a ball park number of $10 to 15 per night as well. Hence now its just no brainer to stay at the Gateway LAX these days and just dump the Ren and all MR props
I hear ya. My last couple of stays at the Sheraton were not nearly as good as yours. From a "don't care" attitude on the part of the staff to broken elevators (we had to take the service elevators), it just wasn't pleasant.

The Sheraton doesn't beat our corporate rate at the Ren, though, which includes parking, breakfast, and internet access....

That said, I may try them again.
Global_Hi_Flyer is offline