Originally Posted by
socrates
I didn't like the way their response was worded....could have been handled very very differently but the overall message was correct....hotels are street corner businesses and are run that way - corporate doesn't tell them how to manage their business but does tell them what the standards are....cutbacks are never mandated
With all respect Soc, in innumerable posts in many threads here, posters who complained to local Marriott managers about various cutbacks were explicitly told that the cutbacks were mandated by Marriott. So, either many posters here were not being truthful, or many Marriott managers were not being truthful, or your comment is not accurate. The Marriott Concierge responded in one thread that hotels were instructed not to "overachieve" in respect to the areas cut back on. Regardless of whether Marriott actually issued orders "mandating" something, do you not believe that Marriott has various ways of enforcing its wishes on recalcitrant properties?
By the way, I was out of the country, so can you bring me up to date on how the Spartans did against Central Michigan?