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Thread: Baggage Charges When Voluntarily Denied Boarding to Another Airline
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Old Sep 25, 2009 | 8:32 am
  #28  
daeus
 
Join Date: Jan 2009
Location: DEN
Programs: UA 1K, AA Gold, Marriott PP
Posts: 174
Does anyone know how budgets work within AA? Why would the GA even think to pass on this cost to the PAX who volunteered to get off the plane? Just from a pure customer service and satisfaction level...
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