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Old Sep 22, 2009 | 8:33 pm
  #6  
Stripe
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20 Years on Site
 
Join Date: Jun 2005
Location: AUS
Programs: AA Exec Platinum/MM, DL Gold/MM, Hilton Diamond, Accor Silver, Hertz Five Star
Posts: 7,476
Originally Posted by bmh3s
I was a little worried about the Elite Extra Perks site going down, but Delta has treated us fairly (in my opinion) in the past (e.g., when the carryover EQM option went away, it turned out the reason was we were going to get that benefit anyway in 2010 with all miles carrying over).
That wasn't fair. It was theft. The two benefits (EEP and rollover) were not equivalent. When I crossed 100K EQMs on April 23 they told me I had earned 7,500 extra EQMs that I could credit in either 2009 or 2010. All I had to do was click a link anytime between then and April 30, 2010 to claim them. Then when I tried to claim them I found the option had been taken away. Rollover or no rollover, my account is 7,500 EQMs lighter than it would have been had DL not decided to cheat its best customers.
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