FlyerTalk Forums - View Single Post - Thumbs up to the staff at the LAX SC
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Old Sep 22, 2009, 12:35 am
  #12  
Robert Leach
Original Member
 
Join Date: May 1998
Location: Atlanta, GA
Programs: DL 3 MM/DM, Marriott Titanium Elite, Hyatt Globalist, National Exec Elite
Posts: 4,003
It seems to me like these renovation plans might have been a bit more helpful if done early this year, before the merger was fully thrust upon the club. Now, in the midst of increased traffic at that club, people will be dealing with construction.

Sigh. There just seems to be so little insightful, forward-thinking planning being done with regard to the customer end at LAX.
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