I have called DL out many times for the bad stuff...so here is another post about the good stuff:
Just moved to LAX and have started going to the SC there. The staff have been great and I have to say, better than the old WC in T-3. I went in last night and the agent at the front desk recognized me and called me by name after only being in there 2 prior times. She then scanned my WC card (as always, had to enter it manually cuz it's so worn out
) and informed me that my membership was up next month and asked if I wanted to re-up now. I told her that I was a Diamond to-be and I would probably buy day passes until March. She said : "Wow, we have been told about you guys and you can expect nothing but total attention from all SC staff!" "It's about time they (DL) give folks like you free membership....125k a year is amazing and I can see you have way more than that!" I thought it was great that she new my name and was so thankful for my business. About a half hour later I am typing on my laptop and I fell a tap on the shoulder. It was the SC agent with a coupon for 2500 miles thanking me for my business again.
To this I say: DL, If YOU THINK FOR ONE MINUTE I CAN BE BOUGHT WITH PRAISE AND MILES.....You are absolutely correct, I CAN be bought with praise and miles !