FlyerTalk Forums - View Single Post - Response time for customer service email?
Old Sep 20, 2009 | 7:03 pm
  #1  
uthornsgo
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20 Years on Site
 
Join Date: Feb 2002
Location: Austin, TX
Posts: 693
Response time for customer service email?

I sent a complaint via delta.com about 3 weeks ago and haven't heard anything back. Is this typical? Should I send in my issue via postal mail?
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