Originally Posted by
mike101
Selecting only profitable customers? Are you insane? lol that is like saying Macys should only be open on Saturdays..
What's so insane about it? There are plenty of business that increase their profitability (that is the job of a business, after all) by dumping customers whose behavioral patterns indicates they are costing the company revenue (award deposit/reissue anyone?)
Just a couple examples:
http://www.insurancenewsnet.com/arti...nnID=768660943
http://www.bc.edu/clubs/gasa/week_8_to_13.htm