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Customer First does not apply when an ECV is used?
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Sep 13, 2009, 2:54 pm
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rayoflight
Join Date: Mar 2006
Location: SFO
Programs: UA 1K, NW PE, Marriott GE
Posts: 105
Quote:
Originally Posted by
fti
Why in the world did you accept a voucher for IDB unless it was susbstantially more than the cash they would have offered you? They are required by law to offer cash for IDB.
Sorry got my acronyms mixed up. It was VDB rather than IDB.
rayoflight
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