FlyerTalk Forums - View Single Post - beware using firefox browser to checkin
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Old Sep 13, 2009 | 2:35 pm
  #7  
BobH
 
Join Date: Jun 2005
Location: DTW/FNT
Programs: Delta (nee NW), Hilton Diamond. IHG (PT)
Posts: 4,823
Originally Posted by terryan
After spending a frustratin 1/2 hour attempting to check in for an itinerary containing both nw and delta flights, delta.com tech support finally revealed I cannot check in unless i use internet explorer. Even after using that outdated browser, delta.com did not recognize elite status and was not upgraded, nor is waitlist displayed. Cannot help response from both nwa and delta tech support. I can get better service from clowns at a carnival!
Have you kept your browser up to date (current version is 3.5.3) and set cookies etc properly.... after all the rest of us aren't having problems ....

and depending on what version of Explorer you're using, you may not have an 'outdated' product.

Bob H
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