<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Altaflyer:
You don't HAVE TO email the request, at least as per the rules originally posted by Hilton. The agent I spoke to tried to force me to email and I simply insisted it be done over the phone and it was 
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I called 1800HILTONS per the Terms & Conditions of the offer, and they had no idea what to do...