zqsn - sorry, just to clarify it was on my Westpac internet banking site. But I had to go all the way in - first to redeem hotpoints and then to redeem airpoints (which I was doing to check how many I had available). It was only at this very last stage that the message came up about it ceasing.
Whether it's the same with the ASB internet banking system I wouldn't know, but it may pay to go all the way in as I did. Just a thought.