Originally Posted by
spades097
I think that is actually worthy of a written complaint to Hertz. Let me know if you want the address.
I did it via the web, got the canned automated response that a human would look it over and I should have a response in 10-12 days. So far, we're on day 5 since I sent it, so I'll give 'em another week and we'll see. If that doesn't pan out, I'll PM you for the address. Thanks!