FlyerTalk Forums - View Single Post - Physical certificate needed for reward stay?

Dec 21, 2003, 12:50 pm

#9

chix

Join Date: Jan 2000

Location: Baltimore/Washington, USA

Programs: AA LT Platinum, Hilton LT Diamond, Marriott Titanium

Posts: 3,076

Quote:

<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by travellinggal040361:
Hi all,

Yesterday I checked in for an award stay for 5 nights at a Hilton..and they didn't ask me for my certificate. He confirmed it was an award stay, I initialed it, and I even asked if he needed a credit card for incidentals, and he said not necessary. No mention of my certificate...

I just thought it was rather odd.</font>

I have had this happen. They will likely ask for the cert by the time you check out.

It's possible they could charge you the rate they actually bill HHonors or the rack rate.

Best advice is to give them the cert asap to avoid hassles later.

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