FlyerTalk Forums - View Single Post - Another great LY service example

Sep 8, 2009 | 12:24 am

#1

ysmisc

Join Date: Oct 2006

Location: Israel

Programs: BA Gold, LY PL, PC Platinum, RCCL Diamond

Posts: 261

Another great LY service example

Hi All,
Just wanted to share a good experience with LY yet again.
Landed yesterday in Amsterdam and after I passed the passport control I found out that I have forgotten my laptop on the plane

At 9PM there was NO ONE to talk to except customs at the arrival area.
I called LY in Israel and within 10 minutes the head of LY station in Amsterdam brought the laptop to me personally with a big smile on his face - Also, 10 minutes after that LY called again to my cell to make sure I have the laptop and that all is in order - Now that is great service!.
So thanks LY again - This only reinforce my conviction to stick to LY if I can
Best
ysmisc

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