FlyerTalk Forums - View Single Post - What the--- I can no longer use SkyMiles to book CO flights?

Sep 6, 2009 | 3:49 pm

#11

GUWonder

Suspended

Join Date: Jul 2001

Location: Watchlisted by the prejudiced, en route to purgatory

Programs: Just Say No to Fleecing and Blacklisting

Posts: 102,077

Quote:

Originally Posted by justind

A related question --

! just called Delta to book an award flight on CO (I verified that an award was available for my desired dates on CO.com), all flights have CO flight numbers, one segment is, however, operated by Cape Air (a CO partner). The starting and ending airport is only serviced by Cape Air, and the airport code is not even recognized on Delta's website (MAZ - Mayaguez, Puerto Rico). I was told that this would not be possible to book.

Is this true or should I do the "call back thing" until I get a more informed agent?

The DL agent in your case is correct, as Cape Air-operated flights -- even where being marketed also as a CO-codeshare -- are not considered a DL partner.