Originally Posted by transportbiz

I have to say, DL raised the bar on everyone with it's new program. Systemwide upgrades, rollover EQM's, there's a lot happening there...

Problem is CO keep reading it's own press releases and thinks it's the best airline in the sky. I saw where they though BusinessFirst was better than Business on any other airline, international airlines included? I'm sorry, but have you ever flown business on Singapore, or even Korean for that matter? Get past the ego trip, and continue the process of constant improvement, it's the only way.