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Thread: Hotspex ending partnership with Points.com
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Old Aug 31, 2009 | 5:57 pm
  #40  
AAerSTL
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15 Years on Site
 
Join Date: Aug 2008
Location: Boston, MA (BOS)
Programs: AA PLT Pro 2MM, DL Gold, UA Silver, Marriott Titanium + LT Plat, COFC Venture X, HHonors Diamond
Posts: 5,603
New option for exchanging miles coming soon
When I attempted to transfer some BUX to AA on 8/26 and was unsuccessful, I went ahead and emailed Hotspex via my account. I explained that they should still honor it given that the published end date was 8/28. Here is the response I got a response:
AAerSTL,

Unfortunately Points.com has ended our partnership 2 days earlier then the date that was agreed on. That means that you cannot exchange your BUX on Points.com. For this inconvenience, I can credit your account for 250BUX. We are currently looking to replace Points.com with a similar and better company. We will be sending an email within a few weeks to update our panel members about our new changes.

Best Regards,
XXXXXXXXX

Hotspex
>insights > innovation > technology
Last edited by Mikel at Webflyer; Aug 19, 2010 at 12:13 pm Reason: Name of customer service rep removed
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