FlyerTalk Forums - View Single Post - TSA ponders the 'statistical significance' of its covert testing program
Old Aug 31, 2009 | 7:19 am
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Originally Posted by Bart
There is a minimum standard for everyone. There has to be a starting point, right?

The more experience an x-ray operator has, the better he or she is at detecting threats in a bag. So how do you determine the point of failure? And what do you do when you've discovered a level of difficultly where the operator can't detect the threat? Terminate him from the job? Suspend her pay? Reassign the individual to ticket document checker?
I think the answer is fairly clear.

If the Red Team is testing for known types of threats and the "qualified" xray operator cannot identify those threats then they are not qualified regardless of having passed some kind of certification program. This also brings into question the training program, the trainers and the credibility of the person saying the trainee is qualified.

It's kinda like the Document Checkers who must be qualified to sit the post but do not know what ID documents are acceptable. If they don't know the job then they are not qualified.

And yes, the answer is to fire people who cannot perform their jobs.
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