FlyerTalk Forums - View Single Post - Best way to send a customer service complaint

Aug 27, 2009, 7:17 pm

#5

msp727

Join Date: Dec 2006

Location: MSP

Programs: DL (former NWA) PM

Posts: 239

CEO

If your complaint is significant FedEx a letter to Richard Anderson:

Delta Air Lines, Inc.
1030 Delta Boulevard
Atlanta, GA 30320-6001

The TTU system is just an organized way to award passengers miles for DL/NW errors.