Originally Posted by USirritated

I just sent a private message to the OP. What he has to tell me in reply will have a lot to say about whether the staff in Mr. Marriott's office was fully responsive or not, or whether this is going to become a growing problem where Marriott is worried about not making hotel owners who are LICENCEES (as opposed to franchisees or managed by or owned properties) unhappy in this increasingly difficult worldwide economy, and whether I need to be more careful about which hotels that I choose to stay in when making travel plans worldwide.