Originally Posted by channa

Did he ask for another carrier, or just accept the default rebooking?

That said, 5 hours isn't the end of the world on a misconnect. My CO debacles involved CO wanting me to overnight (at my expense) when there were other viable CO alternatives that would got me going in the right direction. CO was more interested in trying to collect change fees and fare differentials than changing my routing to keep me moving.

Part of what I think HeathrowGuy is referring to is hotel guidelines for *A. 1Ks don't pay for hotels, regardless of cause of delay (AA has a similar such policy, as did NW). Similarly, *G on int'l misconnects get their hotels covered, IIRC.