Oh Mwenezi I could not agree more - I thought that the whole process of "integration" for new members was supposed to be bringing their IT in line with all the other members! I think someone should definitely tell (CX) Uncle CUPID! One thing is for sure, I will never again book a OW RTW ticket issued by Uncle CUPID what a nightmare it is trying to make any changes to it. Have had other tickets issued by BA and QF and no problems changing it anywhere, but none of the other carriers seem to be able to understand what goes on with a CX issued ticket.