OneWorld It issues from
a Oneworld Addict (not me).
How long will this go on ? Surely an alliance issue to resolve
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So OneWorld website creates an Amadeus record. Then CX creates their own record in their ticketing system CUPID which is where the ticket is issued and any changes there should be reflected on the Amadeus reference and AA’s system which is yet another system; SABRE I believe.
All makes for nice little happy family except no one speaks the same language.
This is not too bad as long as you don’t want Uncle CUPID to tell Brother Amadeus that he has to change his underwear on Saturday and not on Sunday. Heaven help you if you ask Mother SABRE to tell Uncle CUPID to tell Brother Amadeus that he has to go a new route to school as he has to gather some items at the grocery store.
I wanted to change my route and rang Mother SABRE as she is the holder of my favoured black FF card. I asked her to change said routing because I being the fickle F flyer I am decided to go to Vancouver instead of somewhere else. Mother SABRE was all very happy to make the routing changes but after a week of not being able to reissue the ticket for me Mother SABRE threw her hands in the air and said ‘Oi Vey’ this is too complicated you need to talk to Uncle CUPID.
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