Actually, I think willtravel22 is saying they didn't get the cert or the number. I had this happen more than once.
First time, I called on my own the next day and just gave them the number.
Second time, I decided to wait and see what would happen. About 4 weeks later I got a voice mail from the auditor at the property: "Hello Mr. Rut Dog, regarding your recent award stay, we don't have a certificate on file. Please provide us with a certificate number within 48 hours or we will charge your credit card for the stay. Thank you and have a good day."
I faxed them the cert, and never got charged. But obviously, they did catch it.
Don't think you can get away with not turning in your cert. HHonors pays the hotel cash for certs, and they will eventually miss them.
Besides, it's stealing.
[This message has been edited by Rut Dog (edited 08-26-2003).]