Originally Posted by
gorgi_flyer
But im curious as to your statements posted as you mention you complained about hyatt at least once? Now you got a room you didn't like and found out the property knew some undesirable details and you now post they don't use such information against customers????
I may be slow but thats kinda contradictory.
I think you need to re-read my OP.
1-Why have info if I NEVER get the room that info says???
2-I did NOT complain about this stay. I complained about a stay last summer. Rightfully so-I booked a suite in London and was "given" 2 rooms and charged EXTRA for 2 regular rooms instead of the Suite I ordered!!!
The property obviously had comments on me made at different hotels-as I had NEVER been here before.