Tried to pull out a reservation that was on hold..got the message that "cannot be accessed...flight itinerary being modified..." ; so, since I was changing dates anyway, attempted to make a new reservation (YUL-GRU)...when I went to purchase, kept getting "fare has increased" -- and not by a tiny amount, but by about $300.

I called a travel agent and got the originally quoted fare from the website that was shown as wide open in Sabre...so well worth their service fee, as the alternative would have been to call and wait on hold for Web Support and jump through hoops trying to explain the situation.

My time is worth more than the service fee....does anyone know what the problems were in both instances on the web?